Business Support Manager (Sponsorship Available) At UK Health Security Agency

Job Summary

The Business Manager supports the Population Surveillance and Strategy Team within the Trusted Data & Technology Directorate at UKHSA. The role provides a comprehensive business support function, enabling effective delivery of surveillance studies and the Pandemic Digital Capabilities Programme.

The post holder manages processes, reporting, governance and financial activities to ensure the team operates efficiently. The role also supports procurement, recruitment and contract management. Working closely with Pandemic Digital Capabilities Programme colleagues, the post holder would also be expected to engage in evidence gathering and evaluation activity, with both internal and external stakeholders.

This role supports delivery of digital tools and capabilities to strengthen pandemic preparedness and future public health response.

Main Duties of the Job

Maintain business processes and systems
Produce reports, briefings and presentations
Manage business returns, performance and risk tracking
Support business planning and reporting
Coordinate budget monitoring and spend tracking
Support procurement and contract management
Coordinate recruitment and training
Manage records and documentation
Support stakeholder engagement and communications
Assist with policy and ministerial correspondence
Provide flexible support across the programme

About UK Health Security Agency

UKHSA prides itself as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of the workforce and wider communities. UKHSA does this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Job Responsibilities

The Business Support Manager provides business and operational support to the Population Surveillance and Strategy Team within UKHSA. The role ensures effective systems, processes and governance are in place to support delivery of programme objectives, including the Pandemic Digital Capabilities Programme.

This includes producing reports, briefings and presentations to support decision making. The post holder coordinates business planning, performance reporting, risk tracking and business returns, ensuring accuracy and timeliness. Financial responsibilities include monitoring budgets, tracking expenditure and supporting procurement processes.

The role supports recruitment, training and general team coordination, ensuring effective resource management. It also includes maintaining records management systems and ensuring compliance with organisational requirements. The post holder engages with stakeholders across UKHSA and externally, supporting communication and collaboration. This includes contributing to policy and parliamentary work where required.

Working closely with programme leadership, the role also contributes to evidence collection and evaluation activities, supporting analysis of digital technologies and programme outcomes.

Flexibility is required to respond to evolving priorities, and the role plays a key part in ensuring the team operates efficiently and delivers against its objectives.

Essential Criteria

Experience of drafting briefing papers, presentations and correspondence
Experience of monitoring and managing budgets, and spend using Government procurement processes
Support in business planning processes and reporting (including production of scorecards)
Support in risk management processes including risk assessments
Good written communication skills and highly numerate
Skills for communication on complex matters and difficult situations, requiring persuasion and influence
Ability to analyse and interpret information and recommend appropriate actions including on complex or contentious issues
Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Effective organiser, planner & innovator
Problem solving skills and ability to respond to sudden unexpected demands
An understanding of and commitment to equality of opportunity and good working relationships

Desirable Criteria

Further training in financial or business management

Application Process

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed nine essential criteria, and this will be in the form of:

Application form (Employer/ Activity history section on the application)
1000 word supporting statement

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria. You will receive a joint score for your application form and statement. The application form is the kind of information you would put into your CV. You will not be able to upload your CV. Please complete the application form in as much detail as possible. Do not email your CV.

HealthjobsUK has a word limit of 1500, but the supporting statement must be no more than 1000 words. Words over 1000 will not be considered.

Longlisting

In the event of a large number of applications, longlisting will be into three groups:

Meets all essential criteria
Meets some essential criteria
Meets no essential criteria

Only the “Meets all essential criteria” group will proceed to shortlisting.

Shortlisting

An initial sift may be conducted based on:

Experience of drafting briefing papers, presentations and correspondence
Experience of monitoring and managing budgets and spend using Government procurement processes
Support in risk management processes including risk assessments

Desirable criteria may also be used if there is a large volume of applications.

Stage 2: Interview

You will be invited to a single remote interview. Behaviours and strengths will be tested.

Behaviours include:

Working Together (Lead)
Changing and Improving
Making Effective Decisions
Delivering at Pace

Location

This role is offered as hybrid working based at UKHSA Core HQs. A minimum of 60% of working hours (approximately 3 days a week pro rata) must be spent at one of the core HQs in Birmingham, Leeds, Liverpool, or London.

UKHSA core HQ offices are modern and newly refurbished with excellent city centre transport links and co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance

Successful candidates must pass a disclosure and barring security check before appointment. The required level is Baseline Personnel Security Standard.

Eligibility

External applications are open to all applicants outside the Civil Service, including internal applicants.

Salary Information

Senior Executive Officer (SEO)

£41,983–£48,128 (National)
£44,148–£50,121 (Outer London)
£46,310–£52,113 (Inner London)

Person Specification

Assessment will be based on application form, supporting statement, and interview.

Interview behaviours:

Managing a Quality Service
Making Effective Decisions
Working Together
Delivering at Pace

Certificate of Sponsorship

Applications from job seekers requiring Skilled Worker sponsorship are welcome and will be considered alongside all other applications.

From 6 April 2017, skilled worker applicants must provide a criminal record certificate from each country they have lived in for 12 months or more in the past 10 years. Adult dependants are also subject to this requirement.

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.